Involved at all stages of the client lifecycle, pre-sales, project and go live phases, the Solutions Sales Manager will take responsibility for meeting partners development/project teams, understanding their requirements, answering their questions and ensuring Ixaris technical systems are configured correctly, then guiding partners through API and back office integrations to them. After development, the Solutions Sales Manager with arrange testing and ensure a smooth hand over to production tech support teams.
You will also need to make sure that the client successfully completes the incubation stage that will make sure the client is healthy both in terms of projected revenue and technical stability before being passed on to other teams.
After development, the Solutions Manager will arrange testing and ensure a smootInvolved at all stages of the client lifecycle, pre-sales, project and go live phases, the Solutions Sales Manager will take responsibility for meeting partners development/project teams, understanding their requirements, answering their questions and ensuring Ixaris technical systems are configured correctly, then guiding partners through API and back office integrations & hand over to production tech support teams.
You will also need to make sure that the client successfully completes the incubation stage that will make sure the client is healthy both in terms of projected revenue and technical stability before being passed on to other teams.
On a daily basis, the role will involve you to:
- Be customer facing – you will have a close relationship with our partners and business development teams to expand our coverage and services
- Work closely with different internal teams to understand and support operational processes and new solutions
- Always keep a solution mindset and look for improvements that you can bring to the organization
- Work with an agile and expanding team
Key Responsibilities
- Working with the Sales team to meet clients and translate business requirements into technical and functional requirements
- Act as a first line of contact and consultant for technical and integration queries from new partners, driving best practices and integration guidelines through each project
- Manage and maintain project technical documentation.
- Coordinate the completion of technical documentation and questionnaires and facilitate technical system setup with internal teams (or making configurations where necessary)
- Understand how our products work at a semi-technical level to explain whether the client requirements can be met.