Product Technical Specialist

Job Introduction To work within the Online Content Team producing accurate and informative product attributes to best inform the Selfridges customer. To ensure daily and weekly deadlines are met in order to maintain the smooth running of the Online studio. To support the Online Content Team in delivering authoritative product copy that informs the reader and enhances the Selfridges customer experience. Role Responsibility Continue to build the Selfridges reputation as an authoritative fashion destination through informative product details that is accurate to size and product attributes, writing up to 90 technical bullet-point descriptions daily Good understanding of SEO and how to use this effectively in order to maximise revenue Work closely with the in-house copy and freelance copy teams, communicatuing effectivley and reacting to change requests and updates Liaise with the wider Online Team when required in order to rectify data and/or imagery issues in a timely manner Work with Brand Specialists and stylists to ensure focussed, consistent copy that highlights unique selling points in order to provide the very best customer experience Manage your own time, prioritising workload where required to meet deadlines in a very fast-paced studio environment The Ideal Candidate Skills / Experience Great English language and grammar skills Impeccable attention to detail Ability to work at pace, as part of a high standards team, managing workload to timelines Excellent writing skills Knowledge/awareness of SEO Strong communication skills Self-motivated with good problem solving skills A background within fashion/textiles and/or copy Experience working with a content management system Technical Skills Literate in the following – Microsoft Word, Excel Experienced in using Content Management Systems Personal Attributes Organised and efficient Communication and interpersonal skills Team player Strong attention to detail Calm within a fast-paced environment Keen interest in the luxury retail sector with a sound knowledge in fashion/textiles (preferred) Knowledge of high-street to high-end luxury brands Understanding and knowledge of garment construction and technical wording/fabrics/prints Your Career At Selfridges We are a shop run on imagination: a place where the world’s most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other. We have challenged the rules of retail from day one, whilst demonstrating our unwavering commitment to sustainability. In 2016, we were the first to be awarded with recognition for the ‘World’s Best Sustainability Campaign by a Department Store’ at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. We are also recognised as the Best Department Store in the World (2010, 2012, 2014 & 2018) underlining our place at the forefront of retail. In 2018 we were recognised as a LinkedIn Top Company to work for. Our vision is to be the destination for the most extraordinary customer experience, and our people are central to us achieving this. As an employer we are committed to making Selfridges an exciting, inspiring and fun place to work