To provide efficient and effective administration support to Distribution in order to achieve the department objectives. Key Accountabilities & Responsibilities Book in and de-brief drivers on a daily basis recording figures for the weekly distribution analysis. Control and monitoring of 207 procedures from logging and raising. Maintain accurate petty cash transactions. Cash handling and security and safety procedures. Accurately record and store information Monitoring basic data identification of tacho’s. Maintain effective working relationships with colleagues Verification of documents, checking numerical accuracy, and maintaining accurate complete and legible records. Investigation of discrepancies. Responsible for dealing with customer collections. Control and monitoring of cancelled and returned orders. Maintenance of customer accounts records and reconcile/verify all cash/cheque payments. Maintenance and input of information onto SAP Inputting WDA data onto computer system. Tachograph audits inputting data onto computerised Performance Indicators • Timely completion of tasks • Error rate • Feedback • Attendance • Time keeping • Disciplinary Record • Maintenance of Team KPI’s Knowledge and ability in different roles in department Competencies/Leadership Themes Verbally communicates in a polite and clear fashion, relays messages to team Uses assimilated knowledge to solve basic problems, makes routine decisions Takes responsibility for quality of own work Meets customer expectations in service and product quality Is reliable and co-operative demonstrating understanding of team work/interdependency Takes action to develop self in new skills Demonstrates attention to detail Knowledge, Skills, Experience Elementary level of education only able to demonstrate basic numeracy & literacy General aptitude for basic clerical work as well as attention to detail. No formal experience required, exposure to busy transport department preferred